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The automotive industry is a highly complex ecosystem in which every piece of the puzzle has a significant impact on the final quality of a vehicle. The protagonists in the management of PPM (Parts per Million) levels to ensure that components meet quality requirements are SQA (Supplier Quality Assurance) and SQE (Supplier Quality Engineering) However, there is one factor that is often underestimated but plays a critical role in PPM control:  effective communication with suppliers.
 
PPM management is a task that can be carried out in collaboration. Open and effective communication with suppliers is the invisible thread that connects all stakeholders in the supply chain. Here are several reasons why communication is important in PPM management:  

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The invisible thread of quality, and communication with suppliers in PPM management 

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• A shared understanding of expectations: Consistent and clear communication allows suppliers to understand quality expectations from the start. This helps to prevent misunderstandings and misalignments. 
  
  
• Early feedback: Strong communication allows for early feedback on any quality issues. The earlier problems are identified, the faster PPMs can be addressed and reduced. 
  
  
• Problem-solving collaboration: Effective communication facilitates problem-solving collaboration. Quality assurance and engineering teams can work with suppliers to identify the root causes of problems and take corrective action. 
  
  
• Real-time monitoring: Essential for detecting deviations before they become serious problems, real-time communication with suppliers allows for constant monitoring of quality and performance. 
  
  
• Continuous Development: Part of continuous improvement is consistent communication. Suppliers can proactively implement changes and improvements with the help of accurate data and feedback.
  

At PTI QCS, we offer quality solutions, employing a process that strengthens communication and keeps PPMs under control. We have real-time communication platforms, advanced monitoring systems, report generation, and data analysis, allowing us to ensure quality and optimization in vehicle production.

Contact us at janava@ptiqcs.com