In many internal audits, the spotlight usually falls on the production line: misassembled parts, ineffective inspections, miscalibrated equipment.
But what if we told you that a significant number of nonconformities begin long before a single part ever hits the shop floor?
A recent study brings an uncomfortable truth to the surface: the most expensive quality issues often originate as early as process planning, design, or even during the initial interaction with suppliers.
How costly can an unprevented error be?
Researchers at the University of Kragujevac (Serbia) monitored the operations of an automotive plant for one year and found something alarming: costs associated with nonconforming products ranged between €2,500 and €10,000 per month.
Surprisingly, most of these costs didn’t come from visible or “major” defects, but from small deviations that became normalized until they turned systemic.
The good news? Tackling the most frequent nonconformities—those with early-stage origins—can have a direct impact on operational margins. But to do that, you first need to recognize the warning signs.
Early warning signs of an emerging nonconformity
The symptoms are there. The challenge is not getting used to them. Some key indicators that should raise red flags include: